Returns are free.
Refunds will be provided for any damaged, faulty, missing or unwanted (unopened items). Refunds need to be processed within 30 days of receipt of the order.
Sterosport will provide free returns for items purchased through the Decathlon Marketplace. All returns need to be processed within 30 days of receipt of the order. If you contact us more than 30 days after you receive your items, we will not be able to refund you for them. All returns need to be processed within 30 days of receipt of the order. If you contact us more than 30 days after you receive your items, we will not be able to refund you for them. If part or all of your order is damaged or doesn’t work, or if items are missing get in touch with us straight away. We’ll work to rectify the problem as quickly as possible by refunding or replacing it. If you’ve accidentally ordered too much, don’t worry. We’ll take everything back in exchange for a refund providing the items are in perfect condition.
Sterosport offer a 100% quality and satisfaction guarantee. If you are unhappy with any Sterosport product, we offer a free return, refund or replacement.
Our team will process and dispatch any orders made before 12pm Monday to Friday that same day. Orders received after 12pm will be processed and dispatched the following working day.